Digital Transformation for India’s first hearing care service provider. Client came for complete digital transformation to scale the business to multiple states in India. SeaAnt built their customer mobile apps, customer portal, store console and branding website with eshop as part of digital transformation.

Digital Transformation Details

#	Details
Name	Customer Engagement & Store Operations Platform
Sector/Industry	HealthCare - HearingTech
Type	Digital Transformation
Summary	Digital Transformation for India’s first hearing care service provider. Client came for complete digital transformation to scale the business to multiple states in India. SeaAnt built their customer mobile apps, customer portal, store console and branding website with eshop as part of digital transformation.
Services Offered	Digital Strategy Customer Experience & Service Design Store Experience & Service Design Customer Omni Channels Operations Automation
Approach	Design. Lean. Agile Thinking
Solution	Web Based Customer Portal Web Based Central/Partner Store Console Android/Ios Customer Mobile Apps Android Based Fieldstaff Mobile App Digital Audiogram And Hearing Tests Responsive Branding Website
Solution Feature	Appointment Scheduler, Online Consultation E-Shop, Inventory Management, Ai Based Product Finder Digital Audiogram/Hearing Tests Crm, Serviceticket, Cms, Campaign, Survey Management
Solution Tech Architecture	Cloud-Native Architecture Kubernates Based High Scalability Micro-Services Architecture Orm Based Data Design
Solution Tech Stack	Django Web Framework Python, Html, Css3, Js, Java, Swift Native Android, Ios Framework Cloud-Sql
Solution Impact on Business	Able To Scale Business Into 5 States In India Able To Scale Business To 90+ Stores In India Able To Reach 100,000 Customers In 12 Months