Digital Transformation for an Indonesiana Indonesian MFI to improve customer onboarding, service experience, service engagement, lead generation and loan originationorgination. SeaAnt built their customer mobile app, Field staff mobile app, customer engagement, lead generation and LOS platform as part of digital transformation.

Digital Transformation Details

#	Details
Name	Customer Engagement Platform For Microfinance
Sector/Industry	Finance - Microfinance
Type	Digital Transformation
Summary	Digital Transformation for an Indonesiana Indonesian MFI to improve customer onboarding, service experience, service engagement, lead generation and loan originationorgination. SeaAnt built their customer mobile app, Field staff mobile app, customer engagement, lead generation and LOS platform as part of digital transformation.
Services Offered	Digital Strategy Customer Experience & Service Design Operation Automation
Approach	Design. Lean. Agile Thinking
Solution	Web Based Customer Engagementengagment Platform Android Based Customer Mobile App Android Based Field Staff Mobile App
Solution Feature	Customer Kyc, Onboarding Crm Lead Generation Loan Origination
Solution Tech Architecture	Cloud-Native Architecture Kubernates Based High Scalability Micro-Services Architecture Orm Based Data Design
Solution Tech Stack	Django Web Framework Python, Html, Css3, Js Mysql
Solution Impact on Business	Able To Deploy Solution In 6 States In Indonesia Able To Reach Xxx Customers In The First Year